How long does a website take?
A focused website can take 14–45 working days, depending on content, decisions and integrations. Your proposal confirms the delivery plan.
Do you guarantee Google rankings?
No. Responsible SEO focuses on technical quality, useful content and measurable progress; nobody can honestly guarantee a ranking.
Can you work with our existing website?
Yes. We assess what should be preserved, improved, rebuilt or supported.
Do you offer ongoing support?
Yes. WebCare, hosting, marketing and AI support can be provided as ongoing retainers.
Can you train our team?
Yes. Training and handover are available for systems, websites and practical AI use.
Do you require access to our accounts before giving a quotation?
Not always. An initial discussion can use descriptions, screenshots or existing documentation. Technical assessments may need access, but the purpose and method should be agreed first. Do not send passwords through a general enquiry form.
Who supplies and approves website content?
The proposal identifies whether Mamba writes content, the client supplies it or both teams contribute. Your organisation should nominate a reviewer to approve service details, factual claims, images and publication permissions.
Will our domain and business accounts remain ours?
Your organisation should retain clear ownership of its business assets and critical accounts. The agreement defines administrative access and any third-party terms. Ask for ownership and handover arrangements to be explicit before work starts.
Are subscriptions and hardware included in the service fee?
Only where stated. Hosting, software licences, advertising spend, model usage, replacement parts and equipment may be separate costs. Your quotation should distinguish them from professional service fees.
Can you take over support from another provider?
Yes, subject to an assessment and the necessary authorised access. We review the current environment, outstanding issues, licences and dependencies before confirming coverage. Transfer arrangements may require cooperation from the existing provider.
What happens if we need an additional feature during delivery?
We assess the request against the agreed scope and explain its effect on cost, timing and other work. The change is approved before being added to the delivery plan.
Can we combine IT support with website or marketing services?
Yes. A coordinated engagement can include several services, but each needs clear deliverables and responsibilities. This makes it easier to understand what is covered and how progress will be reported.
MAMBA TECHNOLOGIES